Account Manager Specialist
Bellingham, MA Bellingham, MA Full-time Full-time $60,000 - $70,000 a year $60,000 - $70,000 a year Opportunity
Summary:
As Account Manager/Specialist you are responsible for working with Victory Packaging in an office environment connected to a warehouse facility involved primarily in the delivery, storage and staging of packaging supplies and associated materials.
How you will impact Victory Packaging, a WestRock Company:
Responsible for completing computer work and general tasks, including:
AR Support - pricing / pod / rebills Customer required reports Credits/ Pickup / Incident reports Responsible for communicating and interacting with Customers and Sales Associates via telephone, email and in person Responsible for office restocking Answer phones and route calls Other duties as assigned.
What you need to succeed:
Degree preferred or equivalent experience (3-5 years) managing large customer accounts for processes related to account retention, service, and problem solving.
Software skills including the Microsoft Office Package and custom database software experience is a plus.
Ability to partner with outside sales to achieve a solid team approach to servicing a customer operationally while creating a customer experience unmatched in the industry.
Six (6) months customer service experience or six (6) months experience in an office environment Analytical Skills - Highly effective analytical skills, ability to quickly identify and understand problems and select appropriate resolutions Interpersonal, verbal, and written communication skills Fluency in English required, verbal and written, bilingual skills a plus for some locations Excellent speed and accuracy in data entry skills (prefer 60 wpm) Ability to identify issues and communicate with team or management What We Offer:
Corporate culture based on integrity, respect, accountability, and excellence.
Comprehensive training with numerous learning and development opportunities An attractive salary reflecting skills, competencies, and potential.
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
#Victory Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee stock purchase plan Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Work from home Experience level:
3 years 4 years 5 years Schedule:
8 hour shift Monday to Friday Work Location:
Hybrid remote in Bellingham, MA 02019.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
As Account Manager/Specialist you are responsible for working with Victory Packaging in an office environment connected to a warehouse facility involved primarily in the delivery, storage and staging of packaging supplies and associated materials.
How you will impact Victory Packaging, a WestRock Company:
Responsible for completing computer work and general tasks, including:
AR Support - pricing / pod / rebills Customer required reports Credits/ Pickup / Incident reports Responsible for communicating and interacting with Customers and Sales Associates via telephone, email and in person Responsible for office restocking Answer phones and route calls Other duties as assigned.
What you need to succeed:
Degree preferred or equivalent experience (3-5 years) managing large customer accounts for processes related to account retention, service, and problem solving.
Software skills including the Microsoft Office Package and custom database software experience is a plus.
Ability to partner with outside sales to achieve a solid team approach to servicing a customer operationally while creating a customer experience unmatched in the industry.
Six (6) months customer service experience or six (6) months experience in an office environment Analytical Skills - Highly effective analytical skills, ability to quickly identify and understand problems and select appropriate resolutions Interpersonal, verbal, and written communication skills Fluency in English required, verbal and written, bilingual skills a plus for some locations Excellent speed and accuracy in data entry skills (prefer 60 wpm) Ability to identify issues and communicate with team or management What We Offer:
Corporate culture based on integrity, respect, accountability, and excellence.
Comprehensive training with numerous learning and development opportunities An attractive salary reflecting skills, competencies, and potential.
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
#Victory Job Type:
Full-time Pay:
$60,000.
00 - $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee stock purchase plan Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Work from home Experience level:
3 years 4 years 5 years Schedule:
8 hour shift Monday to Friday Work Location:
Hybrid remote in Bellingham, MA 02019.
Estimated Salary: $20 to $28 per hour based on qualifications.
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